AFRICAN SPEAKER BUREAU | CURATED FOR NEDBANK
Different Is Good. What Makes It Count?
Nedbank has made 'different is good' part of its culture. As the bank translates its revised leadership framework, organisational changes and digital investments into everyday decisions, that principle faces a practical test: when someone sees something others have missed, who listens, who recognises its value and who decides to back it?
Khaya Dlanga has spent two decades creating and defending ideas in competitive markets. His experience with Coca-Cola and rain brings a commercial perspective to a leadership question that reaches beyond creativity: how does different thinking become better decisions? A client insight that goes unheard can become a missed opportunity. An original idea that loses its edge in review can lose the very distinction that made it valuable. Khaya brings examples from his career and his TED talk on human connection to help Nedbank's leaders examine what they notice, what they hear and what they choose to support.
About this collection
Different thinking matters when it changes what leaders notice, question and decide. A bank needs clear standards, accountability and decisions that stand up to scrutiny. It also needs people who notice what familiar assumptions miss. The challenge is not to support every unusual idea. It is to recognise which ideas deserve serious consideration before they are filtered out. The commercial stakes are tangible. A client insight that reaches the right leader can reveal an opportunity. A colleague's perspective can challenge a costly assumption. Scrutiny should make a promising idea stronger, not strip away what makes it distinctive. Khaya draws on his experience at Coca-Cola and rain, and his TED talk on human connection, to explore how leaders listen, test ideas and decide what to back. For Nedbank, the question is how 'different is good' becomes better decisions.
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